❓ Frequently Asked Questions (FAQ)
❓ Frequently Asked Questions (FAQ)
Led by board-certified PMHNP Karina Shariff
1. What types of conditions do you treat?
1. What types of conditions do you treat?
We treat a wide range of mental health concerns, including depression, anxiety, panic disorder, ADHD, PTSD, substance use disorders, and mood disorders such as bipolar disorder. We also provide support for adolescents and members of the LGBTQ+ community.
We treat a wide range of mental health concerns, including depression, anxiety, panic disorder, ADHD, PTSD, substance use disorders, and mood disorders such as bipolar disorder. We also provide support for adolescents and members of the LGBTQ+ community.
2. Do you offer therapy or only medication?
2. Do you offer therapy or only medication?
Our primary focus is psychiatric care, which includes diagnosis and medication management. While we do not offer long-term psychotherapy in-house, we often incorporate supportive therapy into visits and can provide referrals to licensed therapists as needed.
Our primary focus is psychiatric care, which includes diagnosis and medication management. While we do not offer long-term psychotherapy in-house, we often incorporate supportive therapy into visits and can provide referrals to licensed therapists as needed.
3. Are appointments available online (telehealth)?
3. Are appointments available online (telehealth)?
Yes. We offer secure, HIPAA-compliant telehealth visits for residents of New York and New Jersey. These are available via phone, tablet, or computer, from the comfort of your home.
Yes. We offer secure, HIPAA-compliant telehealth visits for residents of New York and New Jersey. These are available via phone, tablet, or computer, from the comfort of your home.
4. Do you accept insurance?
4. Do you accept insurance?
At this time, we operate as an out-of-network provider. We can provide a superbill (receipt with diagnosis and billing codes) for you to submit to your insurance company for possible reimbursement. Please contact us if you have questions about coverage or payment options.
At this time, we operate as an out-of-network provider. We can provide a superbill (receipt with diagnosis and billing codes) for you to submit to your insurance company for possible reimbursement. Please contact us if you have questions about coverage or payment options.
5. How can I book an appointment?
5. How can I book an appointment?
You can schedule an appointment by calling us at +1 (646) 620-2679 or by emailing appointment@mindhealclinics.net. Telehealth and in-person visits are available by appointment only.
You can schedule an appointment by calling us at +1 (646) 620-2679 or by emailing appointment@mindhealclinics.net. Telehealth and in-person visits are available by appointment only.
6. Will my information be kept confidential?
6. Will my information be kept confidential?
Yes. We follow all HIPAA privacy regulations and state laws to ensure your information remains secure and confidential. No information is shared without your written consent, except when required by law.
Yes. We follow all HIPAA privacy regulations and state laws to ensure your information remains secure and confidential. No information is shared without your written consent, except when required by law.
7. Do you provide psychiatric care for children?
7. Do you provide psychiatric care for children?
Yes, we provide psychiatric services for children. If a child requires specialized pediatric psychiatric care beyond our scope, we will recommend a trusted referral to a pediatric psychiatrist.
Yes, we provide psychiatric services for children. If a child requires specialized pediatric psychiatric care beyond our scope, we will recommend a trusted referral to a pediatric psychiatrist.
8. Can I get a letter or form for work, school, or travel?
8. Can I get a letter or form for work, school, or travel?
We may provide documentation related to mental health as clinically appropriate, such as clearance letters or brief status updates. These are issued only after an evaluation and are at the provider’s discretion.
We may provide documentation related to mental health as clinically appropriate, such as clearance letters or brief status updates. These are issued only after an evaluation and are at the provider’s discretion.
9. What languages do you speak?
9. What languages do you speak?
We offer services in English, Bulgarian, Russian, Uzbek, and Tajik.
We offer services in English, Bulgarian, Russian, Uzbek, and Tajik.
10. What if I have an emergency?
10. What if I have an emergency?
We do not provide emergency psychiatric services. If you are in crisis or experiencing a life-threatening situation, please call 911 or go to the nearest emergency room. You can also contact the 988 Suicide & Crisis Lifeline for immediate support.
We do not provide emergency psychiatric services. If you are in crisis or experiencing a life-threatening situation, please call 911 or go to the nearest emergency room. You can also contact the 988 Suicide & Crisis Lifeline for immediate support.
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